Dear Giftor, Your order is respected to us. We would like you to understand and appreciate how much we care for your orders. Please go through the disclaimers and stay informed. General Disclaimer Winks of Joy retains the right to refuse any order unconditionally. All claims are subject to the jurisdiction of Court at New Delhi, India, only. If Winks of Joy is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.